In-country activities

Albania | Swiss project contributes to the improvement of quality of primary healthcare and access to health services.



Health for All is an SDC-funded project implemented in Albania by the Swiss TPH. The project aims at better health for the population by improving primary healthcare services through enhanced medical skills and capacities, better responsiveness to the needs of the population, renewed infrastructure and equipment, enhanced planning and management at PHC. The citizens have better control over their health through health promotion activities and higher awareness on their rights.

Two end-line studies have been conducted to measure the interventions carried out during Phase 1 of HAP that ended in March 2019, namely: Quality of Care measured at healthcare service level and Access of families to PHC services measured at household level. Both studies show positive changes in the project's target regions where a 10% increase of PHC services use in rural and urban locations was observed.  Thus:

  • The quality of care at PHC level has improved by 20%, meaning that family physicians are following better the procedures and protocols for the follow-up of patients with diabetes, hypertension and other chronic conditions. Improvements in clinical consultations were identified in the adherence to privacy and confidentiality protocols of patients.  The improvements are attributed to increased awareness, skills and capacities through physicians' peer groups supported by the project. HAP investments in medical equipment have also improved doctors' abilities to assess and treat patients in a comprehensive manner.

  • In terms of infrastructure, improvements are observed in facility cleanliness, availability of basic equipment, transparency and public accountability due to project's investments.

  • In terms of accessibility of the public to health services, the study shows that 80% of chronic patients and 87% of acute patients do not encounter difficulties in accessing health services, showing improvement compared to the baseline survey. These changes are attributed to the extension of government efforts to reach universal coverage by providing free access to PHC.  Moreover, a series of education activities and awareness campaigns on NCD risk factors and their prevention implemented by HAP have contributed in utilization of health services by users.

For more detailed information please download the condensed summary of main results and key achievements of phase 1.

Phase 2 of HAP started in April 2019 and during this phase the project will continue to work for improving the population's health, operating both from the supply and demand side. For more information about the projects outputs of Phase 2, a comprehensive summary can be consulted here.


Related resources


Author

Irma Qehajaj

Communication Officer at Health for All Project

irma.qehajaj@hap.org.al