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Digital financial services

The transformation that digital technology is creating has deep implications for the traditional financial services provides and is reshaping financial sectors, institutions and products/services, known now as digital finance. It represents opportunities for enabling financial inclusion and sustainable growth. It has become a leading driver of inclusion for the unbanked around the world.
Working Aids
SDC Economy Network [4.1 MB]
This guidance sheet is part of a series of tools developed to support SDC staff and partners in designing and implementing projects aiming at financial inclusion.

This specific guidance sheet introduces the concept and key aspects of digital financial services. It provides guidance on how to design, prepare, implement, and monitor SDC projects effectively.

Featured Items

Village Capital [3.6 MB]

Village Capital with the support of its partners at the Impact-Linked Finance Fund, the Swiss Agency for Development and Cooperation and the Austrian Development Agency have launched the Catalyzing Financial Inclusion: Gender-Inclusive Fintech Solutions for Migrants report. This report shares insight on the financial inclusion obstacles disenfranchised migrant populations (especially women migrants) face in Saharan Africa, the Middle East and North Africa, and South and Southeast Asia – and highlights innovative, tech-driven solutions to these challenges. 
Swiss Government

The present report, which was approved by the Federal Council on 4 November 2020, is a thematic follow-up strategy to the Foreign Policy Strategy 2020–23 (FPS 2020–23).  
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Key Documents

CGAP - Mehmet Kerse and Stefan Staschen

This reading deck describes three regulatory approaches used by policy-makers to regulate digital banks. It has a focus on harnessing the potential of digital banks to bring welcome competition and innovation to the banking sector and advance financial inclusion. It will help policy makers, especially in emerging markets and developing economies, to learn from other countries’ experiences as they decide how to regulate digital banks within their own countries.
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Relevant Documents

Title Year Created Date
Applying a Gender Lens to Digital Remittances

2023

 2023-03-08 20:01:18
Save The Date For The Upcoming Savings Credit Forum 2023

2023-07-12 17:59:56
Institution Title Year
Institution Title Year
CGAP/ FinDev Gateway Applying a Gender Lens to Digital Remittances

Applying a Gender Lens to Digital Remittances

Insights from UNCDF’s research on how digital remittance services can advance women’s financial inclusion and health

Digital remittances can form a gateway to better financial health and inclusion for migrants and their families. Yet one key factor influencing remittance behavior is often overlooked: gender. Recent demand side research by the United Nations Capital Development Fund (UNCDF) revealed clear patterns in access, usage and resilience for migrant women and women recipients.

2023
Save The Date For The Upcoming Savings Credit Forum 2023

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FSD
FSD Toolbox
Financial Education
Women’s Financial Inclusion
Savings
Credit
Inclusive Insurance
Remittances
Digital financial services
Market Systems Approach to FSD
Governance of Financial Institutions
Social Performance Management
Library with key publications

Relevant Events

  • 13 Apr 2020 online
    Podcast: Don’t jump straight to digital: What Ebola taught us about trying to force new systems in crisis

    Podcast: Don’t jump straight to digital: What Ebola taught us about trying to force new systems in crisis

    Holly Radice of care talks about how people have limited bandwidth to adopt new things in crisis, and how cash transfers in Ebola failed at digital solutions because of unrealistic expectations. Her recommendations: do everything you can to adapt and expand existing systems to push out cash safely, examine your context very carefully and frequently to see what market approaches work, and start planning now for cash transfers during recovery in a few months. Be empathetic to participants and financial service providers, and respect that everyone is affected. Finally, stay in touch with partners and cash working groups to find solutions that will support everyone.

    podcast 16 minutes >> here
13 Apr 2020 in online 13 April 2020 13 April 2020 in online 13 April in online
Podcast: Don’t jump straight to digital: What Ebola taught us about trying to force new systems in crisis

Holly Radice of care talks about how people have limited bandwidth to adopt new things in crisis, and how cash transfers in Ebola failed at digital solutions because of unrealistic expectations. Her recommendations: do everything you can to adapt and expand existing systems to push out cash safely, examine your context very carefully and frequently to see what market approaches work, and start planning now for cash transfers during recovery in a few months. Be empathetic to participants and financial service providers, and respect that everyone is affected. Finally, stay in touch with partners and cash working groups to find solutions that will support everyone.

podcast 16 minutes >> here

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