Field Visits

 
FSD Field Visit: Swiss Hail – A Disaster Insurance Cooperative

Introduction to Swiss Hail

The PSD/FSD field visit was focusing primarily on the hail insurance cooperative Swiss Hail. This private company – the only one of its kind in Switzerland – offers insurance for crops against various kinds of natural hazards. 76% of Swiss farmers are insured with Swiss Hail, and the company holds a de-facto monopoly in Switzerland.

Hansueli Lusti, Swiss Hail

Hansueli Lusti, Swiss Hail

Hansueli Lusti, Deputy Director of the insurance, gave us an overview of how the organisation operates, and why it is successful. The key features of the business model are the following:

  • Swiss Hail is a mutual insurance based on a cooperative organisational model. Every farmer who purchases an insurance product from Schweizer Hagel automatically becomes member of the cooperative. The organisation is not profit-driven, and surpluses are redistributed among members at the end of the year.
  • Swiss Hail has a lean organisational structure with 28 fixed employees only for 35’000 insured farmers. Agents and cost adjusters are recruited among the insured farmers, and work flexibly and part-time, depending on the needs. Thus, the organisation has low operational costs of only about 13% of FL, whereas big insurance companies usually are around 20%.
  • The specialization on crop insurance requires fast and flexible loss adjustment capacities: damaged crops transform relatively quickly after a weather incident, and the capricious nature of weather events can lead to a large number of farmers reporting losses at the same time. For this purpose, Swiss Hail has built up a network of almost 400 loss adjusters among its members that work flexibly on demand. Since these loss adjusters are farmers themselves, they are experts on crop damages and more respected among the insured farmers than loss adjusters from general insurance companies would be.
  • Mr. Lusti repeatedly highlighted the crucial importance of good data. Swiss Hail has been keeping track of the highly volatile loss ratios since several decades and uses the risk of damaging weather events down to the municipality level. The dynamic development of risk of weather events due to climate change – Switzerland is warming particularly strongly – is also closely observed. Insurance premiums are calculated on the basis of the hail sensitivity of the crops and the hail sensitivity of the municipality, and includes a bonus/malus system on the basis of damage-free years of an insured farm.

More detailed information can be found in Mr. Lusti’s presentation slides:

[slideshare id=21177370&doc=ppt-schweizerhagelhansuelilusti-130514152105-phpapp01]

Trouble viewing? Try fullscreen mode or download the PDF here: Swiss Hail [PDF]

Field visit 1: Kupferschmied Farm

DSC_0770During the field visit, we first visited the family farm of Hans Kupferschmied in Heimenschwand, who is himself both insured with Swiss Hail and an agent and loss adjuster for the company. After having enjoyed a delicious apéro with products from his farm – accompanied by traditional Swiss alphorn and harmonica tunes from four local musicians – we were given a tour of the farm. One particularly noteworthy aspect of Mr. Kupferschmied’s business is the level of diversification. Besides farming – which generates about half of the family’s income – Mr. Kupferschmied also works in forestry, selling heat produced with wood pellets from his forests to several households and a church in the neighbourhood, and works for Swiss Hail. His work as an agent and loss adjuster for Swiss Hail generates about one tenth of his income while taking up 15 percent of his days. His main motivation for working on this job is his strong personal conviction that the cooperative insurance model with policies specifically tailored by farmers for farmers is a great idea. He is himself active in eight cooperatives.

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On the Kupferschmied family farm

During the Q&A round, some more characteristics of Swiss Hail that make it successful were clarified:

  • To prevent insurance fraud, loss adjusters are only called to adjust losses outside of their region.
  • Loss adjusters are recruited by Swiss Hail and trained for 3 years. They always visit farms in pairs  to ensure fair loss adjustments, and are equipped with a handbook and instruments by Swiss Hail to explain to farmers how they arrive at the final adjustment.
  • Swiss Hail has expanded largely on the basis of mouth-to-mouth propaganda among farmers.

As an insured farmer himself, Mr. Kupferschmied has reported 8 losses since he joined Swiss Hail in 1984, and he says that premium payments and indemnities received are in a relation of about two thirds to one third in his case. Nonetheless, he feels the constant small payments hurt less than the punctual high loss caused by a natural disaster and extreme weather events.

Field Visit 2: The Aeschlimann/Oesch Farm

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The Aeschlimann/Oesch joint farm

In the second part of the field trip, we visited a farm that is jointly held by the families Aeschlimann and Oesch, and distributed over four different patches of land, the largest of which is an alpine pasture that is only used during four months in summer.

As in the case of the Kupferschmied farm, the income diversification strategy is striking. Each of the four partners relies on other income sources besides their farming business: the Oesch brothers both work full-time for a milking machines company and a trust in Berne respectively and only help out on the farm when needed; of the Aeschlimann family, Bernhard works 40% in agricultural consulting, Marianna works 30% as a cook, and their son Martin works 40% in forestry besides farming. The income from the farming business is shared according to how many days each partner has worked on the farm during the year.

The farming partners

Coming back to hail insurance, the farming partners are part of the 24% of Swiss farmers who have chosen not to insure their crops with Swiss Hail: the geographical distribution of the farming land reduces the risk of suffering devastating losses, and because the farmers specialize in lifestock, rather than hail-sensitive crops, their vulnerability to weather events is relatively low.

Find a short description of the farm here: Field Visit_Short Description Farm Aeschlimann [PDF]

Reflections

ei portraits-31“What I found really interesting today – and what I think could be interesting for the context of Serbia – is the insurance scheme. Like in Switzerland, we have quite some farming land where people grow various sorts of crops, including very weather-sensitive ones like berries etc, but farmers are not insured. When hail comes, it destroys everything. Average insurance for Serbian farmers is about €30, which is about the cost of a monthly phone bill, so it is very affordable. The problem is that insurance companies do not have tailor-made insurance products specifically for farmers. Switzerland is already supporting the development of such insurances in Serbia through the Southeastern Europe Catastrophe Risk Insurance Facility. Looking at the model of Swiss Hail, I think a similar philosophy could be applied in Serbia’s agriculture. This would of course help farmers: they are eager to purchase crop insurance, but they simply do not have such tailor-made models available.”

 Arminio Rosic, SDC Serbia

VSD Field Visit: The Vocational Education System of Switzerland

Introduction to the Swiss VET

The second day was dedicated to a field visit with the objective to get a practical view into theDual Vocational Education System (VET) in Switzerland. In a first step, Benedikt Hauser from the State Secretariat for Education, Research and Innovation gave a first impression on how the VET system works in Switzerland and covered the questions on design and transferability potential to other countries. VET is integral part of the Swiss education system and has a prominent position as two third of youth enroll in VET programs. Providing apprenticeship by private companies, which are actively involved in the development of curriculum, has a long tradition in Switzerland. It is based on the demand of companies for qualified workers. Therefore, it is market oriented and supply and demand are very close to matching. The VET system in Switzerland is permeable: pathways to higher education institutions are open for people with VET backgrounds without a bacchalaureat, and opting for an apprenticeship is thus no dead end for youth. The confederation is responsible for strategic management and development while the cantons have the authority for the implementation.

Mr. Hauser’s presentation slides:

[slideshare id=21179020&doc=ppt-thedualvocationaleducationsystembenedikthauser-130514164231-phpapp01]

Trouble viewing? Try fullscreen mode or download the PDF here: The Dual Vocational Education System [PDF]

Field Visit

A VET School: Gewerbliche Industrielle Berufsfachschule Thun

During the field visit, the group first visited the Gewerbliche Industrielle Berufsfachschule (GIB) Thun, a multifunctional professional school, with the objective to get to know the functioning of a multifunctional professional school in Switzerland with its duties and mandates. During the presentation the role of the school, the private sector and the professional association and the collaboration between them was clarified and the permeability of the Swiss education system explained. In addition, the structure of the VET programmes with its three learning locations (VET school, company and industry course) was illustrated to show the well-balanced theoretical and practical education.

A Company Offering VET apprenticeships: Wandfluh AG

The group then travelled to Frutigen, a village in the Bernese Oberland to visit Wandfluh AG, a private company employing and training polytechnician apprentices. Mr. Hansruedi Wandfluh, member of the Swiss National Council, welcomed the group. A presentation about the company and apprenticeship with focus on polytechnician apprentices followed with the objective to get to know why an enterprise employes apprentices and what the benefits and challenges are. For the company, the apprenticeship is a success story, as company, state and industry share together economic and social responsibility. For the company, the VET is of importance: on one hand, the company invests time, money and personnel, but on the other hand the company benefits, as the students do productive work and bring fresh air into the company. It is often also the only way to cover the needs of the labor market. Additionally, many internally trained apprentices continue working in the company as employees. A tour through the company gave an insight into a hydraulic and electronic company and the working field of Wandfluh’s Polymechanics apprentices.

Professional Associations

Finally, the CEO of Swissmechanic, a professional association for SMEs in mechanical and electrical engineering and metalworking, presented the association, its role and the collaboration with schools and companies. He again mentioned the importance of VET in Switzerland and the close correlation with the needs of the labour market. This direct correlation helps to explain why Switzerland has one of the lowest youth unemployement rates in Europe.

Reflections on the Field Visit

The following two questions guided the group through the field visit, and were discussed in small groups (mixed with the PSD groups) of 8-10 participants after the field visit:

  1. From what you have seen and heard today, where do you see the potential learning that could be beneficial for your own project/programme/work context? Where do you see any leverage points? What could be useful for the programs in the country?
  2. In what you have seen and heard today, how are results measured and communicated at different institutional levels? For example: Do the VET actors – the vocational school, the firm, the association – know about the career paths of their trainees? Do they support them actively in their career paths?

Find some of the groups’ responses here.

A Participant’s Thoughts and Impressions: Sally Yacoub

ei portraits-14Today`s field was indeed very insightful. Having visited/met with GIB (Vocational School for Trade and Industry Cooperation), Wandfluh (a private sector company in the Hydraulic and Electronics field that has an apprenticeship program), as well with Swiss Mechanic (a national professional organization representing electrical, mechanical engineering and metal working), we were able to gain insights on how the dual TVET system works in Switzerland.

Quality control measures are inherent in the system. The permeability of the system allows the TVET students to enroll for TVET Baccalaureate at universities which makes the system even more appealing. The availability of career guidance for the students at a young age makes them able to make better and informed decision at a young age.

It was impressive to see how the roles and responsibilities (as well the funding sources) of each of the involved entities (including the TVET schools, the private sector companies, the professional associations, the cantons and the federation) are agreed upon and are clearly stated. The private sector is indeed `in the driver`s seat`. Also, the professional organizations play a crucial role in developing the curriculum (which is basically updated every 3-4 years!). The integrated and well-established system is also very flexible and is continuously evolving.

I also had the pleasure of `interviewing` Gaga from Georgia on his experience in today`s field trip which he described as relevant and productive whereby he had the chance to observe how the TVET system works in Switzerland how the theoretical and practical parts are joint. He believes that it is possible to replicate many of the aspects of the TVET system in Switzerland in his home country.

Dites Fragilité ! Je vous dis Flexibilité !!

by Youssef Bouallala

2 cas de Fragilité

  1. Fragilité des agriculteurs face aux conditions métrologiques ;
  2. Fragilité des jeunes dans le marché de travail.

2 Success Stories

1

La première se trouve dans la voie de la mutualisation entre les bénéficiaires eux-mêmes.

Hail Damage on Corn Crops

Hail Damage on Corn Crops (© Schweizer Hagel)

Suite aux effets néfastes de la grêle sur les cultures des paysans, ces derniers, ne trouvant pas de réponses spécifiques chez les grandes compagnies d’assurances, décident de s’accouder et de commencer petits.

En créant une coopérative d‘assurance spécialisée dans la couverture contre les risques de grêle, « Swiss Hails » a déjà franchi le pas de la professionnalisation grâce à un directeur compétent du monde des assurances. Ce dernier a mis ses compétences au service des agriculteurs qui ont mis, de leur part, un esprit engagé et humain qu’on reconnaitra toujours à tous les agriculteurs.

Swiss Hails devient maintenant :

  • Une des meilleures performances financières en comparaison avec les autres grandes compagnies,
  • Une bonne performance sociale : avec les services de proximité pour et par les agriculteurs. Des agents et des experts qui sont de vrais agriculteurs et de vrais coopérants ;
  • Une société apprenante : qui met en place un système de collecte de données : météorologiques, des cartes de risques, …

2

La deuxième a choisi la valorisation des jeunes avant la formation, durant la formation et après la formation VET.

Vocational Education

Vocational Education (© Swiss Mechanics)

Le système permet aux jeunes après une formation (2 ans ou 4 ans) l’intégration du marché de travail avec un diplôme/certificat et une expérience réelle dans le monde de l’entreprise. D’autres avantages viennent accentuer la valorisation des apprentis : possibilité de passer le bac, possibilité d’intégrer le système universitaire pour les meilleurs, une orientation internationale, …

Alors…

Sum up 

Documents from the VSD Field Trip

During our visits, we had different presentations and references to other documents. In order to make them available to you, please find the following documents and links here.

VET school Thun

Wandfluh AG in Frutigen

Thoughts on the Field Visits

During the field visits, participants were asked to think of the two following guiding questionsand try to come up with answers:

  1. From what you have seen and heard today, where do you see the potential learning that could be beneficial for your own project/programme/work context? Where do you see any leverage points?
  2. In what you have seen and heard today, how are results measured and communicated at different institutional levels? For example:
    • Does Schweizer Hagel know what long lasting impact they have on their clients?
    • Do the VET actors – the vocational school, the firm, the association – know about the career paths of their trainees? Do they support them actively in their career paths?

George, Gaga, Nazia, Jypar, Razik, Usha, Derek, Soneli, Arminio

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PSD/FSD

Question 1: This group visited two farms in the Swiss Bernese Oberlands. Our impressions were that everything works perfectly in the Swiss context. However, compared to developing countries, the visited farmers are rather large scale farmers. Regarding relevance for the group’s daily work, one participant observes that the model of the Swiss Hail Insurance would be difficult to replicate in his context, Bangladesh. The sheer number of smallholder farmers would make inspection too costly. Also, one would need to hire inspectors full time, as the militia system applied by Swiss Hail would not work. Many participants were impressed by the level of diversification of income sources observed on the first farm visited (dairy/wood/energy production/employment as an inspector by Swiss Hail). The lesson is that insurance is just one way of mitigating risk. In this particular case, diversification of production was actually a more efficient strategy. Some group members remark that this level of diversification is only possible in some contexts, and difficult to implement when working with farmers cultivating only one acre. Participants noticed that farming is significantly subsidized by the state in Switzerland in order to ensure stability of the farming business. However, most developing countries cannot afford that luxury.

Question 2: Swiss hail measures the results very precisely within the organisation, all data is centralized at the Zurich headquarters. The farmer visited has been insured since 1984, and experienced losses eight times. Despite having only received one third of the money he contributed over the years back as compensation for his losses, he still thinks he is better off than without the insurance, as it allowed him to cope with big punctual losses.

VSD

Question 1: The VSD group visited a VET school and an employer, Wandfluh, who hires apprentices and also met with a representative of the industry association, Swissmechanics. Our impressions were that the dual track system works well in Switzerland, with the VET schools, host company, indusry association and the canton authorities. What was impressive was that the curriculum for the different trades and occupations was developed in collaboration with the private sector and this is something that has a replication potential in Laos and Georgia. For the Bangladesh and the Kyrgyz context, the linkages and collaboration between the local authorities of the canton and the industry association was quite impressive and this is something that may be further promoted.

Question 2: It was interesting for the group to learn that the VET schools, host companies and the industry associations do not track the results or follow the career path of the graduates. However, the framework for career path does exist, but this is not utilized to keep record of the trainees. On the other hand, it must be mentioned that the canton/local authority is currently thinking about tracking the career paths of the graduates.


Nathalie W., Nathalie B., Lea, Sybille, Myriam, Alidou, Frédérique

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PSD/FSD

  • The cooperative hail insurance model is successful in Switzerland. The fact that it is not profit-driven and that the farmers can influence the product design and development, have been reasons for success and continuous relevance to farmers.
  • It might be interesting for SDC to have a closer look at the cooperative insurance models: what are necessary institutional and organizational conditions, technical expertise needed, experience sharing between regions, etc.

VSD

  • Difficult to draw implications for our programmes, further away from the contexts we work in than what we thought before the visit. The Swiss model is so context specific that it cannot be exported as such. It is a source of inspiration.
  • Private sector is key: companies & professional associations are at the center of programmes definition. How to achieve that the private sector is organized and involved as a main player is a key question.
  • Long term career path is not considered as important to assess since people are free to change occupations through lifelong learning and and in an enabling context. The stakeholders we met believe that apprentices gain the skills needed to enter the labour market successfully

Mohammad, Nay, Carmen, Jose-Luis, Blondine, Lilian, Aneta, Beatrice

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PSD/FSD

Inspiration from the insurance case:

Direct transfer is not possible: the Swiss farmers are rich compared to our target groups. However, in our projects we could try to improve various aspects: the direct contact between the companies and the clients, with continuous exchanges at different levels, the client’s information on the benefits of such products and to introduce the role of peers in the information and assessment of damages.

VSD

What we learned from the apprenticeship system:

The role of the private sector is striking, especially in the curriculum development. In our projects we could strengthen the professional associations for them to play a stronger role. TVET is demand driven in Switzerland and the public sector regulates and provides funds only for the residential learning, contrary to what we face in many of our countries. There are regular and collaborative contacts between the supply and demand side of TVET. In many of our partner countries, the trust between the three partners (government, private sector and training providers) don’t exist and we could work to improve it. However it requires to work on the clarification of the respective roles, ie clarify the institutional and regulatory framework).

Result measurement

In both cases, no explicit monitoring of results seems to be in place.

Neither the training center, nor the professional associations are following the career paths of the trainees, but it seems that there are statistics made at the cantonal level. There is room for improvement to match the career paths with the training and long life learning, as well as to assess the permeability / mobility of the system.

In the insurance case, the data is collected by the company, regular visits are made and the farmers have a refined accounting systems. As no goals are defined, there are no results to measure, but the data system is adapted to the needs.


Martin, Bettina, Nora, Rana, Siroco, Arjeta, Silvana, Tanya, Sandra, Mersiha, Markus

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Question 1

VET:

  • Private sector participation in education system is very important
  • Apprentices will bring benefit to the private companies, this is a precondition for the private sector
  • It is a clear that there is a need for a systemic approach;
  • Compulsory (carrier guidance in lower secondary school) schools are preparing students for the choice of the apprenticeship that makes them ready for the labour market by providing all information needed.

PSD/VSD

  • Willingness from farmers to come together for their interest – established private insurance system.
  • Demand driven and individual specific – every farmer can choose the type of insurance they can afford.
  • It started with great farmers – so the initial model was successful to be copied by other farmers. It also started to be promoted when the damage took place – company found the momentum.

Question 2

  • VET: The VET school GIB does not trace the career paths of the trainees but the canton does studies at regular basis.
  • PSD/VSD: Swiss insurance know their long lasting impact to their clients.
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